On-site Building Claims Assessor – Short-Term Insurance

Absa is inviting applications for an On-site Building Claims Assessor – Short-Term Insurance position based in Johannesburg. This is a full-time opportunity for an experienced professional with a background in building assessments, construction, property claims, loss adjusting or short-term insurance claims.

The successful candidate will conduct on-site assessments of building and property damage resulting from insured events such as fire, storms, floods, impact damage, break-ins, burglary and vandalism. The role requires strong technical knowledge of construction, accurate assessment of repair costs, detailed reporting and the ability to make sound recommendations in accordance with policy conditions.

About Absa

Absa Bank Limited is a major African financial services organisation with more than 100 years of history. The bank provides a range of financial services while focusing on customer relationships, responsible business practices, innovation and sustainable growth.

This role provides an opportunity for a building, construction or insurance professional to apply technical assessment skills within a structured short-term insurance claims environment.

Purpose of the Role

The Building Claims Assessor will conduct on-site investigations and assessments of building and property damage arising from insured events.

The position involves determining the extent of damage, validating losses, estimating repair and reinstatement costs and providing recommendations on claim settlement while ensuring that assessments comply with applicable policy conditions and service-level requirements.

Key Responsibilities

• Conduct on-site inspections of damaged buildings and properties.

• Assess the extent of building and property damage.

• Investigate claims arising from insured events.

• Assess repair and reinstatement requirements and costs.

• Evaluate damage resulting from fire, storms, floods and impact incidents.

• Assess claims involving break-ins, burglary and vandalism.

• Compile detailed and accurate assessment reports.

• Validate reported losses against available evidence.

• Identify potential indicators of fraudulent claims.

• Liaise with policyholders throughout the assessment process.

• Communicate with contractors, brokers and relevant service providers.

• Ensure claims are assessed within agreed SLA requirements.

• Provide professional recommendations regarding claim settlement.

• Apply relevant policy conditions when evaluating claims.

• Maintain accurate documentation relating to inspections and assessments.

• Work with relevant stakeholders to facilitate effective claims resolution.

Building and Property Assessment

The position requires practical knowledge of building damage and the costs associated with repairing or reinstating affected properties.

The successful candidate should be able to assess construction-related damage, understand relevant building methods and materials, and evaluate whether proposed repair work and associated costs are reasonable.

The role may involve assessing properties affected by:

• Fire.

• Storms.

• Floods.

• Impact damage.

• Break-ins.

• Burglary.

• Vandalism.

• Other insured property incidents.

Minimum Qualifications

Applicants should have:

• Grade 12 / Matric.

• National Diploma or Degree in Building, Construction Management, Quantity Surveying, Civil Engineering or a related field.

• Short-Term Insurance qualification will be advantageous.

• FAIS compliance will be advantageous.

• A valid driver's licence.

Required Experience

Candidates should have:

• 3–5 years of experience in building assessments, property claims, loss adjusting, construction or short-term insurance claims.

• Experience assessing building damage.

• Experience estimating or assessing repair costs.

• Knowledge of construction methods.

• Knowledge of building regulations.

• Knowledge of construction materials.

• Experience handling property insurance claims.

• Experience assessing damage caused by fire, storms, floods and break-ins.

Skills and Competencies

The ideal candidate should demonstrate:

• Strong investigation skills.

• Strong analytical ability.

• Excellent report-writing skills.

• High attention to detail.

• Customer service orientation.

• Negotiation skills.

• Property insurance claims knowledge.

• Building and construction knowledge.

• Sound judgement and decision-making.

• Ability to work independently.

• Strong communication and interpersonal skills.

• Ability to manage assessments within required deadlines.

Additional Requirements

Applicants should be prepared to:

• Travel extensively within assigned regions.

• Conduct frequent on-site property inspections.

• Work both in field and office environments.

• Inspect damaged properties under varying conditions.

• Manage multiple assessments and claims according to required service levels.

Because the position involves on-site inspections, candidates should be comfortable spending significant time in the field and travelling to properties requiring assessment.

Who Can Apply

This opportunity is suitable for professionals with a background in building, construction, quantity surveying, civil engineering, property assessment, loss adjusting or short-term insurance claims.

Candidates who combine technical construction knowledge with insurance claims experience will be particularly well aligned with the role. A valid driver's licence is also required because the position involves on-site inspections and travel.

Job Details

Position: On-site Building Claims Assessor – Short-Term Insurance
Company: Absa Bank Limited
Location: Johannesburg, South Africa
Job Type: Full-time
Job Requisition ID: R-15990078
Closing Date: 21 August 2026

How to Apply

Interested and suitably qualified candidates should submit their applications through the official Absa careers platform before the closing date.

Apply for the On-site Building Claims Assessor position at Absa

Final Thought

The On-site Building Claims Assessor position is a strong opportunity for an experienced building, construction or insurance professional who wants to apply technical assessment expertise within a major financial services organisation. Candidates who meet the experience, qualification and driver's licence requirements should submit their applications before the 21 August 2026 deadline.