Short Term Insurance Commissioned Sales Agent (FAIS)

Absa is seeking a Short Term Insurance Commissioned Sales Agent to join its Johannesburg team. This is a full-time, hybrid opportunity for an insurance sales professional with 3–5 years of short-term insurance sales experience and the ability to deliver strong customer service while working towards defined sales targets.

The successful candidate will be responsible for proactively engaging customers, generating insurance sales, providing appropriate service and maintaining compliance with FAIS and other applicable requirements. The role combines sales performance, customer experience, risk management and accurate reporting within a regulated financial services environment.

About Absa

Absa is a leading African financial services group with more than 100 years of history. The organisation provides a broad range of financial services and continues to focus on customer relationships, innovation, responsible financial practices and sustainable business growth.

This position provides an opportunity for a short-term insurance sales professional to contribute directly to customer acquisition and sales performance while operating within Absa's compliance and quality standards.

Key Responsibilities

• Proactively contact customers to generate short-term insurance sales.

• Make self-initiated customer contacts to achieve assigned sales targets.

• Identify suitable insurance opportunities based on customer needs.

• Provide professional and service-oriented customer interactions.

• Work towards and achieve required sales targets.

• Deliver a positive customer experience throughout the sales process.

• Maintain high levels of customer satisfaction.

• Ensure all sales activities comply with applicable policies and regulatory requirements.

• Apply relevant risk management and control procedures.

• Maintain required quality standards.

• Provide accurate reporting on inbound and outbound customer calls.

• Maintain standard reporting templates and records.

• Complete required administrative activities associated with insurance sales.

• Maintain compliance with applicable FAIS requirements.

Sales and Customer Experience

The successful candidate will play a direct role in growing the short-term insurance customer base through proactive sales activity.

Key activities include:

• Contacting prospective and existing customers.

• Identifying customer insurance needs.

• Presenting appropriate insurance solutions.

• Converting customer interactions into sales.

• Working consistently towards sales targets.

• Maintaining professional customer relationships.

• Delivering service excellence throughout the customer journey.

The role requires a strong sales orientation combined with a customer-focused approach. Candidates should be comfortable initiating conversations with customers and working in a target-driven environment.

Compliance and Risk Management

Because the role involves financial services and insurance sales, the successful candidate must operate within applicable regulatory and internal control frameworks.

Responsibilities include:

• Complying with relevant control requirements.

• Following applicable risk management procedures.

• Maintaining required quality standards.

• Meeting FAIS Fit and Proper requirements.

• Completing applicable product-specific training.

• Completing required Class of Business training.

• Maintaining Continuous Professional Development.

• Attesting to honesty, integrity and good standing.

• Meeting applicable regulatory requirements for providing advice and intermediary services.

Required Experience

Applicants should have:

• 3–5 years of experience in short-term insurance sales.

• Practical experience in a customer-facing insurance sales environment.

• Experience working towards sales targets.

• Experience engaging customers proactively.

• Understanding of short-term insurance products and sales processes.

• Ability to work within a regulated financial services environment.

FAIS Requirements

The position is subject to applicable FAIS Fit and Proper requirements for advice and intermediary services.

The requirements listed in the advert include:

• FSCA-approved qualification.

• Regulatory Examination for Representatives (RE5).

• Experience as required under the FAIS Act.

• Product-specific training after onboarding.

• Class of Business training.

• Continuous Professional Development.

• Attestation to honesty, integrity and good standing.

Minimum Qualification

Candidates should have:

• Further Education and Training Certificate (FETC) in Business, Commerce and Management Studies.

The advertised education requirement is Further Education and Training Certificate (FETC): Business, Commerce and Management Studies.

Key Skills and Competencies

The ideal candidate should demonstrate:

• Strong short-term insurance sales skills.

• Customer acquisition ability.

• Target-driven mindset.

• Excellent customer service skills.

• Strong verbal communication.

• Persuasion and influencing skills.

• Customer relationship management.

• Ability to identify customer needs.

• Compliance awareness.

• Risk management awareness.

• Attention to detail.

• Accurate reporting and administration.

• Ability to work under pressure.

• Ability to manage multiple customer interactions.

• Professional integrity.

• Results orientation.

Who Can Apply

This opportunity is suitable for short-term insurance sales professionals who have between 3 and 5 years of relevant experience and meet the applicable FAIS requirements.

Candidates should be comfortable working in a target-driven environment, proactively contacting customers and balancing sales performance with customer service, regulatory compliance and risk management.

Job Details

Position: Short Term Insurance Commissioned Sales Agent (FAIS)
Company: Absa Bank Limited
Location: Johannesburg, South Africa
Work Arrangement: Hybrid
Job Type: Full-time
Job Requisition ID: R-15990077
Closing Date: 21 August 2026

How to Apply

Interested candidates should submit their applications through the official Absa careers platform before the closing date.

Apply for the Short Term Insurance Commissioned Sales Agent position at Absa

Final Thought

The Short Term Insurance Commissioned Sales Agent position offers an opportunity for an experienced insurance sales professional to combine customer engagement, sales performance and regulatory compliance within a major financial services organisation. Applicants with relevant short-term insurance sales experience and the required FAIS credentials should consider applying before the 21 August 2026 deadline.