Position: IT Officer
Company: Umodzi Microfinance Limited
Location: Dar es Salaam
Job Type: Full-Time
Application Deadline: 22 May 2026

Umodzi Microfinance Limited is seeking a qualified IT Officer to support IT operations at the Head Office and provide technical support to field staff. The role involves maintaining IT systems, supporting users, ensuring system security, and assisting in the implementation of IT projects and operational improvements.

Key Responsibilities:

• Install, configure, and maintain hardware and software systems
• Provide technical support for computers, desktops, phones, and peripherals
• Resolve IT-related issues promptly both remotely and in person
• Manage user accounts and access permissions
• Monitor system performance and troubleshoot technical problems
• Support implementation of IT security policies and procedures
• Maintain documentation for IT procedures, configurations, and troubleshooting
• Support IT operations, projects, and system maintenance activities

Qualifications and Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or related field
• Minimum of two years’ experience in IT support, preferably in the financial services sector
• Knowledge of computer hardware, software, networking, and security systems
• Familiarity with Windows and Linux operating systems
• Proficiency in Microsoft Office and productivity software
• Understanding of IT security best practices
• Strong problem-solving and analytical skills
• Good attention to detail and communication skills

Application Process:
Send the following documents:

• CV
• Cover Letter
• Academic Certificates

Application Email: [email protected]

Additional Instruction:

• Include the position title in the email subject line