Direct Sales Agent at Stanbic Bank Tanzania – Geita

Stanbic Bank Tanzania is inviting applications from qualified and motivated professionals for the position of Direct Sales Agent (DSA) in Geita. The role is focused on customer acquisition, sales growth, relationship management, and expanding the bank’s customer base through direct and field-based sales activities.

The successful candidate will promote banking products and services, identify potential customers, generate and convert leads, support account opening, and achieve assigned sales targets. This opportunity is particularly suitable for a graduate with strong communication, sales, customer-service, negotiation, and relationship-building skills.

About the Role

The Direct Sales Agent will represent the bank in engaging prospective and existing customers and promoting suitable financial products. The position involves field visits, networking, cold calling, customer referrals, product presentations, and follow-up activities designed to increase customer acquisition and revenue.

The role also requires careful adherence to Know Your Customer (KYC) requirements, regulatory standards, service-level agreements, and the bank’s customer-service procedures.

Responsibilities

• Identify and acquire new customers through:

  • Field visits

  • Customer referrals

  • Networking activities

• Promote and sell banking products, including:

  • Bank accounts

  • Loans

  • Deposits

  • Insurance products

  • Cards

  • Other financial services

• Conduct product presentations and explain product benefits to customers.

• Respond to customer questions and provide appropriate solutions.

• Achieve daily, weekly, and monthly sales targets.

• Build and maintain strong customer relationships.

• Follow up on leads and convert prospects into customers.

• Identify customer needs and recommend suitable banking products.

• Support customer retention and cross-selling opportunities.

• Provide feedback on customer needs, market trends, and competitor activities.

• Assist customers in completing account-opening forms.

• Ensure customer documentation complies with KYC and regulatory requirements.

• Conduct customer needs analysis before providing product advice.

• Maintain accurate customer information and records.

• Conduct planned cold calling to identify prospective customers.

• Identify high-value prospects and new business opportunities.

• Increase the bank’s market share through proactive sales activities.

• Market Personal Banking products to prospective customers.

• Follow up on sales activities to ensure customer satisfaction.

• Represent the bank professionally during customer interactions.

• Respond to customer, credit, and branch-related enquiries.

• Ensure compliance with applicable service-level agreements (SLAs).

• Successfully hand over customer relationships to Personal Bankers, Branch Managers, and Business Development Managers.

Qualifications and Requirements

• Bachelor’s Degree in Business Administration, Accounting, Finance, or a related field.

• Strong sales and customer-service skills.

• Ability to build and maintain customer relationships.

• Confidence in approaching and engaging new clients.

• Ability to work effectively toward sales targets.

• Good communication and negotiation skills.

• Understanding of banking products and customer needs.

• Active listening skills.

• Customer relationship management skills.

• Ability to handle difficult calls and customer enquiries.

• Strong verbal communication skills.

• Query-resolution skills.

• Ability to interact effectively with different types of customers.

• Ability to follow established procedures and uphold professional standards.

• Ability to generate ideas and identify sales opportunities.

• Positive attitude and willingness to embrace change.

• Strong teamwork skills.

• Ability to examine information and make appropriate decisions.

• Practical and results-oriented approach to work.

Job Details

• Job Title: Direct Sales Agent

• Employer: Stanbic Bank Tanzania

• Location: Geita, Tanzania

• Employment Type: Full-Time

• Deadline: 11 August 2026

• Salary: Negotiable

How to Apply

Interested candidates should submit their applications through the official Standard Bank Group careers platform.

Applicants should search for the Direct Sales Agent (Geita) position and complete the online application before the deadline.

Final Thought

The Direct Sales Agent position offers an opportunity for a graduate with strong sales and customer-service abilities to join Stanbic Bank Tanzania and contribute directly to customer acquisition and business growth. Candidates who are confident in field sales, relationship building, communication, and meeting targets should consider applying before 11 August 2026.