Records Specialist – Credit Files at Equity Bank Tanzania

Apply for the Records Specialist – Credit Files position at Equity Bank Tanzania in Dar es Salaam. Submit your application before 2 October 2026.

Equity Bank Tanzania is inviting applications from qualified and experienced professionals for the position of Records Specialist – Credit Files in Dar es Salaam. The role is responsible for managing, maintaining, securing, and providing timely access to credit-related customer files and documentation throughout the credit lifecycle.

The successful candidate will support efficient credit operations by ensuring that physical and electronic records are complete, properly organized, securely stored, and easily retrievable. The position also supports audit, compliance, risk management, digitization, and business continuity activities.

Why Work with Equity Bank Tanzania?

• Work within a professional banking and financial services environment.
• Develop experience in credit records and document management.
• Gain exposure to banking operations, compliance, audit, and risk management.
• Work with physical and electronic records management systems.
• Contribute to digitization and process improvement initiatives.

Job Overview

Position: Records Specialist – Credit Files

Company: Equity Bank Tanzania

Location: Dar es Salaam, Tanzania

Employment Type: Full-Time

Salary: Negotiable

Application Deadline: 2 October 2026

Responsibilities

• Establish, maintain, and manage physical and electronic credit files for lending facilities.
• Ensure required credit documents are properly filed, indexed, labelled, and organized.
• Verify the completeness and accuracy of documents before filing.
• Escalate missing or incomplete documentation to the relevant stakeholders.
• Maintain an up-to-date credit files register and database.
• Safeguard securities and collateral documents against loss, damage, unauthorized access, or misplacement.
• Maintain an accurate securities database containing customer, facility, security, property, and documentation information.
• Conduct periodic inspections of securities files and storage facilities.
• Monitor the movement of credit files through a controlled file-tracking system.
• Ensure proper authorization and accountability when files are accessed or moved.
• Protect confidential customer information in accordance with information security and data privacy requirements.
• Conduct periodic file inspections and reconciliations.
• Monitor the movement of securities through the security register.
• Implement controls that minimize operational risks associated with securities and credit file management.
• Ensure security documents are properly executed, signed, perfected, and maintained.
• Maintain efficient filing and retrieval systems for credit files and securities documents.
• Retrieve and provide records to authorized internal users, auditors, regulators, and other stakeholders.
• Coordinate the archiving and disposal of credit records in accordance with retention schedules and regulatory requirements.
• Ensure archived records are properly catalogued and easily retrievable.
• Provide accurate securities documentation to authorized stakeholders when required.
• Ensure compliance with Bank policies, procedures, regulatory requirements, and records management standards.
• Identify and report records management risks, control weaknesses, and documentation exceptions.
• Support internal and external audits by providing requested records and documentation.
• Assist in implementing controls to reduce operational risks associated with credit file management.
• Prepare reports covering file inventory, file movements, missing documents, archived records, and outstanding exceptions.
• Participate in records management improvement initiatives and digitization projects.
• Support business continuity and document recovery activities.
• Prepare reports on securities inventory, document movements, exceptions, and outstanding issues.
• Perform other duties assigned by management.

Qualifications Required

• Minimum of 4 years of experience in records management, document administration, credit administration, banking operations, or a related field.
• Experience managing credit files, customer documentation, or banking records within a financial institution is highly desirable.
• Experience with electronic document management systems and records databases is an added advantage.
• Sound understanding of records management principles and practices.
• Knowledge of banking operations, credit administration processes, and documentation requirements.
• Understanding of regulatory, audit, and compliance requirements related to record keeping.
• Strong attention to detail and accuracy.
• Excellent filing, indexing, and document control skills.
• Strong organizational and time management abilities.
• Good analytical and problem-solving skills.
• Proficiency in Microsoft Office applications and records management systems.
• Ability to maintain confidentiality and handle sensitive information with integrity.
• Strong communication and stakeholder management skills.
• Good planning and organizational abilities.
• Strong accountability and risk awareness.
• Compliance-oriented approach to work.
• Ability to work effectively within a team.
• Commitment to continuous improvement and results.

How to Apply

Applicants should prepare and submit the required documents by email.

• Prepare an application cover letter.
• Prepare a detailed CV/resume.
• Attach copies of relevant certificates and testimonials.
• Combine all documents into one PDF file.
• Quote the job title or reference number in the email subject field.
• Send the application to [email protected].
• Submit the application before 2 October 2026.

The Records Specialist – Credit Files position offers an opportunity for an experienced records or banking professional to support the secure management of credit documentation while contributing to compliance, audit readiness, operational risk control, and efficient banking operations.