Learner – Banking (CRM, Client Experience, and Insights)

Land and Agricultural Development Bank of South Africa (Land Bank) is inviting applications from young unemployed graduates for a 24-month Learner – Banking programme focusing on Customer Relationship Management (CRM), Client Experience and Insights. The opportunity is based at the Bank’s Head Office in Woodmead, Gauteng, and provides graduates with structured workplace exposure, mentorship, training and practical experience.

The programme is designed for graduates who want to develop careers in technology, data and business-related fields while gaining practical experience within the banking environment. Successful learners will receive on-the-job exposure and participate in training opportunities while developing their skills in their area of specialisation.

About Land Bank

Land Bank is South Africa’s specialist agricultural development bank, established in 1912. The institution provides financial services to commercial and emerging farmers and businesses across the agricultural value chain.

Through its graduate learner programmes, Land Bank provides young graduates with opportunities to gain practical workplace experience while contributing to an organisation that supports the development and transformation of South Africa’s agricultural sector.

About the Learner Programme

The Learner Programme is a structured 24-month development opportunity for unemployed graduates who have completed their tertiary education but have not yet gained work experience related to their qualifications.

The programme combines workplace exposure, formal training and mentorship. Learners will work under the guidance of experienced mentors while developing technical, analytical and professional skills relevant to their fields of study.

Who Can Apply

Applicants must meet the following requirements:

• Be a South African citizen.

• Be between 18 and 35 years old.

• Be an unemployed graduate.

• Hold a relevant tertiary qualification.

• Have completed at least a three-year tertiary qualification.

• Have no prior work experience after completing their studies.

• Have not previously completed a learnership or internship related to their qualification.

• Demonstrate enthusiasm for learning and professional development.

• Have a positive and proactive attitude.

• Show an interest in contributing to the agricultural sector.

Key Responsibilities

Learners will be expected to:

• Complete all duties allocated by their mentor professionally and within required timelines.

• Develop practical skills within their qualification specialist area.

• Complete administrative duties assigned by the responsible mentor.

• Undertake research and information-gathering activities.

• Compile reports, memorandums and other business documents.

• Prepare presentations and related materials.

• Participate in workplace training and development activities.

• Apply academic knowledge to practical banking activities.

• Work effectively with mentors, colleagues and other stakeholders.

• Take responsibility for their own professional development.

Required Fields of Study

Applicants must have a minimum three-year tertiary qualification in one of the following areas:

• Information Technology.

• Computer Science.

• Information Systems.

• Data Analytics.

The qualification should be relevant to the CRM, Client Experience and Insights focus of the programme.

Required Competencies

Successful candidates should demonstrate:

• Strong analytical skills.

• Attention to detail.

• Good written and verbal communication.

• Ability to meet deadlines.

• Energy and enthusiasm.

• Initiative and willingness to learn.

• Strong interpersonal skills.

• Microsoft Excel skills.

• Microsoft Word skills.

• Microsoft PowerPoint skills.

• Problem-solving abilities.

• Ability to work effectively in a professional team environment.

Additional Requirements

• Willingness to work extended hours when required.

• Willingness to travel when required.

• Ability to follow mentor guidance and workplace procedures.

• Commitment to completing the 24-month development programme.

Programme Details

• Job Title: Learner – Banking (CRM, Client Experience, and Insights)

• Employer: Land and Agricultural Development Bank of South Africa (Land Bank)

• Division: People and Culture

• Unit: HC Talent Management, Learning & Development

• Programme Type: Graduate Learner Programme

• Duration: 24 months

• Location: Woodmead, Gauteng, South Africa

• Reference Number: LAN260812-4

• Closing Date: 20 August 2026

How to Apply

Eligible graduates should submit their applications through the official Land Bank recruitment process before 20 August 2026.

Applicants should ensure that their CV and supporting application information clearly demonstrate their relevant qualification and eligibility for the graduate learner programme.

CLICK HERE TO APPLY

Final Thought

The Land Bank Learner – Banking programme offers unemployed graduates in Information Technology, Computer Science, Information Systems and Data Analytics an opportunity to gain valuable practical experience in a banking environment. The 24-month programme combines workplace exposure, mentorship and training, making it a suitable opportunity for graduates seeking to establish their careers in technology, data, customer experience and banking.