Steward

Job Description

Mount Meru Hotel is one of Tanzania’s well-established hospitality destinations, known for providing exceptional accommodation, dining, and conference services to local and international guests. The hotel is committed to maintaining high standards of cleanliness, customer service, and operational excellence to ensure a memorable guest experience.

The Steward position is an important role within the Stewarding department, responsible for maintaining cleanliness and hygiene standards in kitchen and dining areas. The successful candidate will support kitchen operations by ensuring that equipment, utensils, and workspaces are clean, organized, and ready for efficient food service operations.

Responsibilities
The Steward will be responsible for ensuring cleanliness and sanitation throughout the kitchen and dining areas while supporting daily food service operations. The role requires attention to detail, teamwork, and the ability to work efficiently in a fast-paced hospitality environment.

• Maintain cleanliness and sanitation of kitchen equipment, utensils, and dining areas
• Wash, clean, and properly store kitchen equipment and utensils after use
• Assist with receiving, storing, and organizing food supplies and inventory
• Support kitchen and dining operations during meal service periods
• Ensure all work areas comply with hygiene and food safety standards
• Assist in maintaining cleanliness in storage areas and food preparation areas
• Dispose of waste appropriately and maintain proper waste management procedures
• Support kitchen staff with operational tasks as assigned
• Ensure cleaning materials and equipment are properly used and stored
• Adhere to all hotel safety, hygiene, and sanitation procedures

Qualification
Candidates applying for this role should possess relevant academic qualifications and practical experience in hospitality operations. The ideal candidate should demonstrate strong teamwork skills, customer service orientation, and the ability to work effectively under pressure.

• Relevant Diploma, Advanced Diploma, Bachelor’s Degree, or professional qualification related to Hospitality, Food Production, or a related field
• Minimum of two (2) to five (5) years of experience in a reputable hotel, lodge, restaurant, or hospitality establishment
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to work effectively in a fast-paced environment
• Knowledge of hospitality industry standards and procedures
• Fluency in English language communication
• Knowledge of additional languages will be an added advantage
• Computer literacy for applicable duties
• Strong teamwork, organizational, and time management skills

How to Apply
Interested candidates are invited to attend walk-in interviews at Mount Meru Hotel in Arusha. Applicants should attend with all required application documents to facilitate the recruitment process.

• Interview Date: Sunday, 28 June 2026
• Interview Time: 9:00 A.M. to 4:00 P.M.
• Venue: Mount Meru Hotel, Arusha
• Bring an updated CV, cover/application letter indicating the position applied for, copies of academic and professional certificates, and contact details of at least two professional referees

Conclusion

The Steward position offers an excellent entry and growth opportunity within the hospitality industry. The role provides valuable experience in kitchen operations, food safety, sanitation, and customer service. With dedication, experience, and continuous professional development, successful candidates can progress to positions such as Senior Steward, Steward Supervisor, Kitchen Supervisor, or other operational roles within the hospitality sector.