NBC Tanzania
Quality Assurance Specialist
Job Description
NBC Tanzania is one of Tanzania’s leading commercial banks, providing a comprehensive range of retail, corporate, business, and digital banking solutions. The bank is committed to delivering secure, innovative, and reliable financial services by investing in modern technology, strong governance frameworks, and continuous improvement to enhance customer experience and operational excellence.
NBC Tanzania is seeking a Quality Assurance Specialist to lead the bank’s Quality Assurance (QA) strategy, governance framework, and testing coordination across technology projects. The successful candidate will ensure consistent application of structured end-to-end testing practices, enabling the delivery of secure, reliable, compliant, and high-quality technology solutions that support core banking systems, digital platforms, and enterprise integrations.
Responsibilities
- Lead the development and execution of the bank’s Quality Assurance strategy, governance framework, and testing coordination across all projects
- Establish, implement, and enforce QA standards, methodologies, testing frameworks, and best practices
- Provide independent quality assurance oversight to ensure compliance with internal policies, audit requirements, and regulatory standards
- Ensure complete traceability, documentation, and audit-ready evidence for all testing activities
- Lead test planning, test case design, scripting, execution, and reporting across System Integration Testing (SIT), User Acceptance Testing (UAT), performance testing, and load testing
- Oversee end-to-end testing to ensure seamless integration between systems, applications, interfaces, and external platforms
- Ensure execution of both functional and non-functional testing, including performance, security, scalability, and reliability validation
- Design and oversee load, stress, and performance testing activities to validate system resilience under peak operating conditions
- Drive early defect detection strategies through shift-left testing approaches
- Oversee defect identification, logging, tracking, root cause analysis, resolution, and retesting throughout the software development lifecycle
- Monitor defect trends and implement corrective actions to improve software quality and reduce production issues
- Ensure all technology solutions are fully tested, validated, and fit for business use before User Acceptance Testing and deployment
- Act as a key quality control function to minimize production instability and reduce post-deployment defects
- Coordinate testing activities across technology, business, governance, and project teams
- Ensure complete visibility of testing activities across functional and non-functional testing domains
- Support business users during UAT planning, execution, and validation activities
- Mentor Quality Assurance Analysts and strengthen team capabilities in advanced testing methodologies and best practices
- Promote test automation, continuous improvement initiatives, and adoption of modern quality engineering practices
Qualifications Required
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- Minimum of five (5) to eight (8) years of experience in software quality assurance and application testing, preferably within banking or financial services
- Proven experience leading QA governance, quality frameworks, and testing strategies
- Strong experience coordinating System Integration Testing (SIT) and User Acceptance Testing (UAT)
- Experience conducting performance, load, and stress testing
- ISTQB Advanced Certification or an equivalent professional certification is highly desirable
- Strong knowledge of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
- Expertise in functional testing, system integration testing, and non-functional testing, including performance, security, and reliability testing
- Proficiency with QA methodologies, testing frameworks, and tools such as JIRA, Azure DevOps, and HP ALM
- Understanding of test automation concepts, Continuous Integration, and Continuous Delivery (CI/CD) pipelines
- Knowledge of IT governance, banking regulations, compliance requirements, and audit standards
- Strong analytical skills, including defect analysis, troubleshooting, and root cause identification
- Proven leadership and stakeholder management skills with the ability to coordinate cross-functional teams
- Excellent communication, reporting, documentation, and presentation skills
- Strong abstract reasoning, planning, and organizational abilities
- Demonstrated commitment to customer excellence, service delivery, innovation, and continuous improvement
General Conditions
- Full-time position based in Dar es Salaam, Tanzania
- Successful candidate will lead quality assurance activities across enterprise technology projects and digital banking initiatives
- Position requires close collaboration with technology teams, business units, governance functions, project managers, and external stakeholders
- Candidate must demonstrate strong leadership, strategic thinking, and a commitment to delivering secure and high-quality technology solutions
- Continuous participation in technology transformation and quality improvement initiatives will be expected
- Competitive remuneration package will be offered based on qualifications and experience
- Application deadline: 08 July 2026
How to Apply
Interested candidates should submit their applications through the official NBC Careers portal before 08 July 2026.