Chief Steward

Job Description

Mount Meru Hotel is one of Tanzania’s premier hospitality establishments, renowned for delivering exceptional accommodation, dining, and conference services. The hotel is dedicated to maintaining the highest standards of cleanliness, customer satisfaction, and operational efficiency to provide guests with a world-class hospitality experience.

The Chief Steward position is a leadership role within the Stewarding department responsible for overseeing cleanliness, sanitation, and organization across kitchen and dining operations. The successful candidate will supervise stewarding staff, ensure compliance with hygiene standards, and support smooth daily operations by maintaining a clean, safe, and well-organized working environment.

Responsibilities
The Chief Steward will be responsible for leading the stewarding team and ensuring that all kitchen and dining areas meet established cleanliness and sanitation standards. The role also involves managing inventory, coordinating staff schedules, and implementing procedures that promote operational efficiency and food safety.

• Supervise and coordinate the stewarding team to maintain cleanliness standards throughout the hotel
• Manage inventory of cleaning supplies, kitchen equipment, and dining ware
• Develop, implement, and enforce hygiene and sanitation procedures in kitchen and dining areas
• Schedule and assign duties to stewarding staff to ensure adequate coverage during all shifts
• Monitor cleanliness and sanitation practices in kitchens, restaurants, and storage areas
• Ensure compliance with food safety, health, and hospitality industry standards
• Train and mentor stewarding staff on cleaning procedures, safety protocols, and best practices
• Inspect kitchen equipment and dining ware to ensure proper maintenance and availability
• Coordinate with kitchen and food service teams to support efficient operations during meal service periods
• Prepare reports and maintain records related to stewarding operations and inventory management

Qualification

Candidates applying for this role should possess relevant academic qualifications and practical experience in hospitality operations, particularly in stewarding or food and beverage environments. Strong leadership, communication, and organizational skills are essential for success in this position.

• Relevant Diploma, Advanced Diploma, Bachelor’s Degree, or professional qualification related to Hospitality Management, Food and Beverage, or a related field
• Minimum of two (2) to five (5) years of experience in a reputable hotel, lodge, restaurant, or hospitality establishment
• Previous supervisory or team leadership experience will be an added advantage
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to work effectively in a fast-paced environment
• Knowledge of hospitality industry standards and procedures
• Fluency in English language communication
• Knowledge of additional languages will be an added advantage
• Computer literacy and proficiency in relevant software applications
• Strong leadership, organizational, and problem-solving skills

How to Apply
Interested candidates are invited to attend walk-in interviews at Mount Meru Hotel in Arusha. Applicants should attend with all required application documents, including an updated CV, application letter, copies of academic and professional certificates, and contact details for at least two professional referees.

• Interview Date: Sunday, 28 June 2026
• Interview Time: 9:00 A.M. to 4:00 P.M.
• Venue: Mount Meru Hotel, Arusha
• Bring an updated CV, cover/application letter indicating the position applied for, copies of academic and professional certificates, and contact details of at least two professional referees

Conclusion
The Chief Steward role provides an excellent opportunity for hospitality professionals seeking leadership experience in hotel operations. The position offers exposure to team management, sanitation control, inventory management, and operational coordination within a dynamic hospitality environment. With continued experience and professional development, successful candidates may advance to senior positions such as Executive Housekeeper, Food and Beverage Manager, Operations Manager, or other leadership roles within the hospitality industry.