Position Overview
Job Title: Receptionist/Building Manager
Location: Dar es Salaam
Qualifications: Diploma in Business Administration or related field
Key Responsibilities
Reception Duties
- Welcome residents and visitors warmly
- Show apartments to prospective tenants
- Prevent unauthorized individuals from entering the property
- Answer phone calls and emails promptly
- Receive and manage deliveries and mail
Tenant Management & Communication
- Set up and manage a monthly tracking system for tenant electricity and water sub-meter payments, including follow-up on outstanding amounts
- Establish an annual system for billing and collection of rent, utilities, and service charges
- Respond to tenant maintenance and other requests within a reasonable timeframe
- Maintain booking schedules for apartments
- Enforce building rules and policies consistently
- Assist tenants with purchasing items such as cooking gas, internet, and cable TV
Cleanliness, Landscaping, Pest Control & Utilities
Cleanliness
- Within the first month, create and implement a daily work schedule and printed checklist for cleaners
- Ensure thorough daily cleaning of: halls and stairwells, garden, pool area and bathrooms, laundry room, perimeter walls, common kitchen, garbage collection area, staff toilets, guard hut, parking area, and staff accommodations
Garden & Parking Area Maintenance
- Develop a complete schedule (within first month) covering:
- Regular watering of plants
- Picking up trash
- Raking dry leaves
- Identifying and treating diseased plants promptly
- Sweeping the parking area
- Pruning shrubs and trees
- Removing dead leaves
- Trimming grass along borders
- Applying fertilizer and compost
- Composting dry leaves
- Replacing plants in flower pots
Utilities Management
- Electricity (Luku): Monitor meter usage and purchase additional units on a regular schedule based on consumption tracking
- Water (Dawasa): Read the meter on the 12th of each month and ensure payment is made within 5 days of receiving the bill
- Check the water reservoir level daily
- Backup electricity (generator): Monitor fuel levels, order diesel when needed, and ensure the generator is serviced according to schedule
Garbage Collection
- Keep accurate records of collection dates
- Follow up with the garbage collector to prevent overflowing bins
- Establish a regular schedule for cleaning garbage bins, including who is responsible and how/where it should be done
Pest Control
- Arrange fumigation and pest control services as needed
- Proactively manage and prevent rat issues
Repair & Maintenance
- Maintain proper stock of cleaning and gardening materials in a secure, well-organized storage area
- Ensure availability of consumables (light bulbs, toilet paper, soap, pool chemicals, water filters, etc.)
- Keep gardening equipment and supplies in good condition and store them safely (to protect pets and children)
- Establish a clear storage system and reorder items as needed without losses
- Keep the swimming pool clean and properly chemically balanced
- Coordinate with technicians and ensure repairs are completed quickly
- Arrange regular servicing of air conditioners, generator, and water filters according to schedule
- Regularly check generator oil, water, and fuel levels
- Ensure fire extinguishers are serviced on schedule
Staff Management
- Create a reliable system to track staff attendance and prepare monthly staff reports
- Supervise staff to ensure they perform their duties skillfully and responsibly
- Hold weekly team meetings to:
- Build teamwork
- Identify areas for performance improvement
- Gather staff input on ways to enhance work and collaboration
- Recognize and celebrate staff who show significant improvement each month
Security
- Develop a regular schedule to inspect and test:
- Electric fence integrity and functionality
- CCTV system
- Security lights
- Motion sensors
- Other security equipment
- Perform random night-time checks of security guards
How to apply:
Send your CV and cover letter to azurabeach@gmail.com Application deadline: 31 January 2026
