DFS Business Development Manager at KCB Bank Tanzania

KCB Bank Tanzania is seeking a DFS Business Development Manager to drive the growth of Digital Financial Services in Dodoma. The role focuses on expanding customer acquisition, increasing digital transaction volumes, growing merchant acquiring and agency banking networks, and building strategic partnerships to strengthen the Bank’s digital ecosystem.

The successful candidate will work closely with cross-functional teams to deliver innovative digital financial solutions while achieving revenue and market growth targets.

Responsibilities

• Develop and execute area-specific strategies to increase customer acquisition, transaction volumes, and revenue across digital channels.

  

• Lead onboarding and activation of retail, SME, and corporate customers onto mobile and internet banking platforms.

• Identify, acquire, and manage merchants for POS, KCB LIPA, and online payment acceptance solutions.

  

• Recruit, onboard, train, and manage agency banking partners to expand financial service accessibility.

• Build and maintain relationships with business organizations, payment service providers, tourism stakeholders, and community organizations.

  

• Analyze market trends, customer behavior, competitor activities, and emerging opportunities to support growth strategies.

• Generate leads, conduct sales presentations, negotiate commercial terms, and close new business opportunities across DFS products.

  

• Monitor KPIs including customer acquisition, active users, merchant growth, agent productivity, transaction volumes, and revenue generation.

• Collaborate with business segments, operations, technology, risk, compliance, marketing, and branch teams to ensure successful implementation of DFS solutions.

Qualifications

• Bachelor’s degree in Banking, Finance, or an equivalent field.

• Merchant acquiring and card payments background.

• Minimum of 4 years of relevant professional experience.

• Master of Business Administration (MBA) is an added advantage.

Interested candidates should submit their applications through the official KCB Bank Careers Portal.

CLICK HERE TO APPLY: KCB Bank Careers Portal 

The deadline for applications is 7 September 2026.