DFS Business Development Manager at KCB Bank Tanzania

KCB Bank Tanzania is seeking a DFS Business Development Manager to accelerate the growth of Digital Financial Services across Dar es Salaam. The role focuses on expanding mobile and internet banking adoption, growing merchant acquiring and agency banking networks, building strategic partnerships, and increasing customer acquisition and digital transaction volumes.

The successful candidate will work closely with business, technology, operations, marketing, and compliance teams to deliver innovative digital payment solutions and achieve sustainable business growth.

Responsibilities

• Develop and execute area-specific strategies to increase customer acquisition, transaction volumes, and revenue across digital channels.

  

• Lead onboarding and activation of retail, SME, and corporate customers onto mobile and internet banking platforms.

• Identify, acquire, and manage merchants for POS, KCB LIPA, and online payment solutions.

  

• Recruit, onboard, train, and manage agency banking partners to expand financial service accessibility.

• Build and maintain relationships with business organizations, payment service providers, tourism stakeholders, and community groups.

  

• Analyze market trends, customer behavior, and competitor activities to identify growth opportunities.

• Generate leads, conduct sales presentations, negotiate commercial terms, and close new business opportunities.

  

• Monitor KPIs including active users, merchant growth, agent productivity, transaction volumes, and revenue.

• Collaborate with business segments, operations, technology, risk, compliance, marketing, and branch teams to ensure successful DFS implementation and adoption.

Qualifications

• Bachelor’s degree in Banking, Finance, or an equivalent field.

• Minimum of 4 years of relevant professional experience.

• Merchant acquiring and card payments background is an added advantage.

• Professional qualification in a related field is an added advantage.

• Master of Business Administration (MBA) is an added advantage.

Interested candidates should submit their applications through the official KCB Bank Careers Portal.

CLICK HERE TO APPLY: KCB Bank Careers Portal 

The deadline for applications is 7 September 2026.