Senior Relationship Manager; Mortgage Financing
NMB Bank PlcJob Description
Senior Relationship Manager; Mortgage Financing at NMB Bank Plc
NMB Bank Plc is inviting applications from qualified and experienced banking professionals for the position of Senior Relationship Manager; Mortgage Financing. This full-time opportunity is based in the Northern Zone and is suitable for candidates with strong experience in mortgage finance, relationship management, secured lending, and business development.
The successful candidate will lead and coordinate Relationship Managers while also handling high-value and complex mortgage transactions. The role focuses on mortgage portfolio growth, revenue generation, customer experience, pipeline conversion, strategic partnerships, and maintaining sound asset quality.
Responsibilities
- Translate mortgage strategy, annual budgets, and growth priorities into practical execution across assigned areas.
- Lead, coach, and manage Relationship Managers through target allocation, deal support, and performance management.
- Review sales pipelines, lead conversion, productivity, forecasts, and performance gaps.
- Maintain a personal pipeline of high-value mortgage opportunities involving executives, diaspora clients, property investors, and other priority customer segments.
- Lead customer needs assessments, proposal development, facility structuring, pricing negotiations, and credit submissions.
- Coordinate with Credit, Legal, Valuation, Credit Administration, Operations, Insurance, and Branch teams to resolve transaction challenges.
- Review mortgage applications to ensure quality and completeness.
- Develop referral partnerships with property developers, agents, valuers, lawyers, employers, professional bodies, and other relevant partners.
- Collaborate with Zones, Branches, Corporate Banking, Commercial and Business Banking, Private Banking, Digital, and Marketing teams to strengthen mortgage lead generation.
- Drive mortgage disbursement, portfolio growth, revenue, yield, fees, insurance income, and customer wallet-share performance.
- Monitor portfolio quality and analyse customer needs, competitor activity, market trends, and channel performance.
- Prepare management reports, pipeline updates, forecasts, performance insights, and business proposals.
- Ensure mortgage sales and relationship management activities comply with credit policies, KYC/AML requirements, consumer protection standards, fraud prevention measures, operational risk controls, regulatory requirements, and audit standards.
Qualifications Required
- Bachelor’s degree in Finance, Banking, Accounting, Economics, Business Administration, Real Estate Finance, or a related field.
- Minimum of 5 years of relevant experience in banking or financial services.
- At least 3 years of experience in mortgage finance, secured lending, relationship management, or asset sales.
- At least 2 years of experience leading, supervising, or coordinating Relationship Managers or a distributed sales team.
- Strong understanding of mortgage and housing finance products, customer segments, distribution channels, and market dynamics.
- Knowledge of credit appraisal, affordability and cash-flow assessment, Debt Service Ratio, facility structuring, and pricing.
- Understanding of property valuation, Loan-to-Value assessment, collateral, land ownership, legal perfection, insurance requirements, and mortgage portfolio management.
- Strong leadership, coaching, sales management, negotiation, credit judgement, and complex transaction structuring skills.
- Demonstrated ability to originate, structure, and close high-value or complex mortgage transactions while maintaining sound credit quality.
- Strong executive-level relationship management, partnership development, pipeline management, forecasting, and portfolio analysis skills.
- Advanced Microsoft Excel and reporting capabilities.
- Relevant professional qualifications or training in mortgage finance, credit, risk management, sales leadership, or financial analysis are an added advantage.
Job Details
- Position: Senior Relationship Manager; Mortgage Financing
- Company: NMB Bank Plc
- Location: Northern Zone, Tanzania
- Employment Type: Full-Time
- Salary: Negotiable
- Application Deadline: 24 September 2026
How to Apply
Interested candidates should submit their applications through the official NMB Bank Plc careers portal before the application deadline.
NMB Bank Plc does not charge any fee for job applications or recruitment. Only shortlisted candidates will be contacted.
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About the Company
NMB Bank Plc. (“NMB”) is a full-service commercial bank incorporated in the United Republic of Tanzania. Through its 3 main business divisions: Retail, Wholesale, and Treasury, NMB provides a suite of financial services and products to retail customers, farmers, SMEs, Corporates, Institutions and the Government. The bank has 231 branches, over 28,000 Agents (Wakala) and more than 715 ATMs across the country and is represented in all districts of Tanzania. NMB has over 7.1 million customers and employs over 3,600 staff. It is listed at the Dar es Salaam Stock Exchange and its largest shareholders are the strategic partners Arise B.V with a 34.9% shareholding and the Government of Tanzania with a 31.8% shareholding. Euromoney awards for excellence selected NMB as the “Best Bank in Tanzania” for 10 times in 11 years (2013-2023). The bank has also been named The Safest Bank in Tanzania for the year 2023 by Global Finance Magazine. NMB Bank was also awarded as the Best Blended Finance Partner in Africa for banks working with International Finance Corporation (IFC) of the World Bank Group in 2019.
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