Operations & HR Assistant
Pelsam LimitedJob Description
Operations & HR Assistant at Pelsam Limited
Pelsam Limited is seeking an organized and detail-oriented Operations & HR Assistant to support the company’s daily operations and Human Resources activities in Dar es Salaam. The position combines operational coordination with HR administration, making it suitable for candidates who can manage records, coordinate employees, monitor inventory, and support routine administrative processes.
The successful candidate will help ensure that daily procedures are followed, stock and attendance records remain accurate, and operational issues are followed through to resolution. The role will also support recruitment, employee onboarding, personnel records, performance documentation, staff meetings, and other HR activities while maintaining confidentiality and professional standards.
Responsibilities
-
Monitor daily operational activities and ensure established procedures are followed.
-
Monitor product inventory and stock levels.
-
Maintain accurate records of incoming and outgoing products.
-
Ensure stock movements are properly authorized and recorded.
-
Prepare employee work schedules and duty rosters.
-
Prepare attendance and schedule reports for management.
-
Coordinate authorized staff replacements when employees are absent.
-
Coordinate activities between departments to support smooth operations.
-
Identify operational problems and report them to management.
-
Follow up on pending operational issues until they are resolved.
-
Ensure company equipment, tools, and operational resources are properly used.
-
Monitor compliance with company procedures and internal controls.
-
Prepare and submit regular operational reports.
-
Provide management with accurate and timely operational information.
-
Assist with implementing operational improvements.
-
Support recruitment and employee onboarding.
-
Maintain employee records and personnel files.
-
Assist in preparing employment contracts and HR documentation.
-
Maintain leave and attendance records.
-
Assist with employee performance monitoring.
-
Support disciplinary and performance documentation when instructed.
-
Assist in organizing staff meetings and training.
-
Respond to routine employee administrative and HR matters.
-
Maintain confidentiality of employee information.
Qualifications
-
Diploma or Bachelor’s degree in Business Administration, Human Resources, Operations Management, Sales and Marketing, or a related field.
-
At least 1 year of relevant work experience.
-
Previous experience in business administration, operations, or HR administration is preferred.
-
Strong organizational and coordination skills.
-
Proactive and trustworthy approach to work.
-
High level of discipline and attention to detail.
-
Ability to coordinate employees effectively.
-
Ability to monitor and maintain inventory records.
-
Ability to maintain accurate records and prepare reports.
-
Ability to ensure employees follow company procedures and internal controls.
How to Apply
Interested candidates should submit their CV and relevant supporting documents by email.
Email: [email protected]
Subject: Application – Operations & HR Assistant
The application deadline is 28 August 2026.
Pelsam Limited
Information Technology • Dar Es Salaam
About the Company
Pelsam Limited is a Tanzanian Information Technology firm specializing in digitalizing business operations through advanced Enterprise Resource Planning (ERP) and Point of Sale (POS) solutions. Based in Dar es Salaam, the company provides a comprehensive suite of software tools designed for a wide range of industries, including retail, hospitality (hotels and lodges), supermarkets, and service providers. Their flagship 'Pelsam ERP' serves as a modular, one-stop solution for managing core business functions such as inventory tracking, sales processing, real-time financial reporting, and customer relationship management. Pelsam is particularly recognized for its user-friendly interface and focus on local business compliance, offering cloud-based systems that enable business owners to monitor multiple locations remotely. By early 2026, Pelsam has expanded its team to include specialized sales and marketing officers to support its growing client base across Tanzania's rapidly digitalizing commercial sector.
View profile