Front Desk Officer/Receptionist

Megra Polyclinic is inviting applications from qualified and motivated candidates for the position of Front Desk Officer/Receptionist. The opportunity is suitable for candidates with experience in reception, customer service, hotel management, or related fields who are interested in developing their careers within a healthcare environment.

The successful candidate will support patients, visitors, and healthcare staff by providing professional reception services and handling various front-office duties. Applicants should have good communication and computer skills, be fluent in English and Swahili, and have at least one year of relevant receptionist experience.

About Megra Polyclinic

Megra Polyclinic has been providing healthcare services since 2013 under the commitment “Your Health is Our Concern.” The facility is seeking a professional, friendly, and customer-focused Front Desk Officer/Receptionist to support patients and visitors while helping to maintain efficient front-office operations.

The position provides an opportunity for a qualified receptionist to apply customer service, communication, administrative, and computer skills in a healthcare setting.

Job Details

• Job Title: Front Desk Officer/Receptionist

• Organization: Megra Polyclinic

• Job Type: Full-Time

• Application Deadline: 18 August 2026

• Location: Tanzania

Responsibilities

• Welcome and assist patients, visitors, and other clients professionally.

• Receive and respond to enquiries at the reception desk.

• Direct patients and visitors to appropriate departments or healthcare professionals.

• Answer incoming telephone calls and provide accurate information.

• Assist with appointment scheduling and other reception-related administrative duties.

• Maintain a professional, clean, and organized reception area.

• Support patient registration and related front-office procedures.

• Communicate effectively with patients, visitors, and members of staff.

• Maintain confidentiality when handling patient and organizational information.

• Perform other reception and customer service duties assigned by management.

Qualifications and Requirements

• Certificate or Diploma in Receptionist Studies, Hotel Management, Customer Service, or a related field.

• At least one year of experience working as a receptionist in a hotel, hospital, or similar environment.

• Fluency in both English and Swahili.

• Good computer skills.

• Proficiency in Microsoft Office packages.

• Strong verbal and written communication skills.

• Professional and customer-focused attitude.

• Ability to interact respectfully and effectively with patients, visitors, and colleagues.

• Ability to work effectively in a healthcare environment.

How to Apply

Interested and qualified candidates should submit their applications via email to:

Applicants should ensure that their applications clearly demonstrate the required educational qualifications, relevant work experience, communication abilities, and computer skills.

Application Deadline

The deadline for submitting applications is 18 August 2026.

Qualified candidates are encouraged to submit their applications before the deadline to be considered for the Front Desk Officer/Receptionist position.

Final Thought

The Megra Polyclinic Front Desk Officer/Receptionist vacancy is a suitable opportunity for candidates with receptionist, customer service, or hospitality experience who want to work in a healthcare environment. Candidates who meet the educational and experience requirements should prepare their application carefully and submit it before the 18 August 2026 deadline.

Email: [email protected]