Relationship Manager; Mortgage Financing Job at NMB Bank

NMB Bank Plc is seeking a qualified professional for the position of Relationship Manager; Mortgage Financing in Dar es Salaam. The role focuses on growing and managing the bank’s mortgage financing portfolio while strengthening the position of mortgage products in the market.

The successful candidate will work closely with branch sales teams, branch managers, real estate developers, and other key stakeholders to increase mortgage business. The position also involves reviewing mortgage credit applications, coaching sales teams, monitoring portfolio performance, improving customer experience, and identifying opportunities to strengthen mortgage products and services.

Responsibilities

• Drive sales of mortgage financing products across the bank’s branch network.

• Promote and embed a strong mortgage sales culture among branch teams.

  

• Appraise mortgage credit applications above Relationship Officer approval limits.

• Provide credit recommendations to support informed lending decisions.

• Drive growth of the mortgage business through networking and business development activities.

• Work closely with branch sales teams and branch managers to increase mortgage portfolio growth.

• Train, coach, and support branch sales teams on mortgage products and credit processes.

• Build branch capacity to produce quality mortgage applications.

• Monitor mortgage portfolio performance and ensure branches work toward their assigned targets.

• Review customer feedback, market intelligence, workshops, and focus group findings with branch teams.

• Assess mortgage product performance and recommend product changes, redesigns, or relaunches where appropriate.

• Ensure customers receive accurate mortgage advice that matches their needs and expectations.

• Act as a change agent and role model for Relationship Managers and branch teams.

• Establish and maintain relationships with key mortgage stakeholders, including real estate developers and relevant officials.

• Promote strong compliance and integrity in mortgage operations.

• Ensure Relationship Managers understand the mortgage loan book, credit policies, and applicable procedures.

• Keep up to date with banking products, mortgage policies, procedures, market developments, and technological changes.

• Adapt mortgage sales and relationship-management strategies to changing customer needs and market conditions.

Qualifications and Requirements

• Bachelor’s Degree in Business-related studies.

• At least 4 years of experience in banking operations.

• At least 3 years of experience specifically in Relationship Management and/or Portfolio Management.

• Good knowledge of mortgage financing and banking products.

• Understanding of mortgage regulations.

• Knowledge of current market trends.

• Strong sales and negotiation skills.

• Strong credit assessment and analytical skills.

• Excellent relationship management abilities.

• Strong communication and listening skills.

• Confidence and presentation skills.

• Ability to explain complex financial information clearly and simply.

• Strong problem-solving skills.

• Customer-focused approach.

• Ability to build positive working relationships.

• Coaching and team-development skills.

• Planning and organizational skills.

• Adaptability and continuous-learning mindset.

• Ability to contribute effectively to team success.

• Strong understanding and interest in financial and banking products and markets.

• Computer literacy, including Microsoft Excel, Word, Publisher, and related applications.

• Ability to use market knowledge and customer feedback to identify business opportunities.

• Strong sales, customer engagement, and portfolio growth capabilities.

How to Apply

Interested and qualified candidates should submit their applications through the official NMB Bank recruitment portal.

Applicants should search for the Relationship Manager; Mortgage Financing position and follow the instructions provided on the portal to complete their application.

Application Deadline: 13 August 2026

Final Thought

The Relationship Manager; Mortgage Financing position is well suited to experienced banking professionals with a strong background in relationship management, portfolio growth, mortgage lending, credit analysis, and sales. Candidates who can combine strong business-development skills with sound credit knowledge and the ability to coach branch teams should consider applying before the deadline.