Jobs in Tanzania

Brand Experience Manager at KCB Bank February 2026

Brand Experience Manager at KCB Bank February 2026

Brand Experience Manager – Tanzania

Position Overview

Job Title: Brand Experience Manager
Location: Tanzania, United Republic of
Job Category: Management
Job Schedule: Full-time
Job Identification: 5414
Posting Date: 20 February 2026
Application Deadline: 7 March 2026
Minimum Degree Level: Bachelor’s Degree

Role Purpose

The Brand Experience Manager is responsible for developing and executing comprehensive brand experience strategies that align with corporate brand objectives and enhance customer satisfaction.

The role focuses on strengthening brand positioning, ensuring consistency across all customer touchpoints, managing experiential campaigns, and building strategic partnerships that reinforce brand equity and reputation.

Key Responsibilities

Brand Strategy and Experience Management

  • Develop and implement brand experience strategies aligned with organisational objectives
  • Establish brand experience metrics and KPIs to measure effectiveness and impact
  • Track and monitor progress against the Brand Experience Strategy
  • Develop, maintain, and enforce the brand style guide across all platforms

Consumer Insights and Research

  • Conduct consumer research to uncover explicit and implicit customer insights
  • Translate insights into actionable brand positioning strategies
  • Build and manage a management information system to capture lessons learned and continuous improvement opportunities

Campaign Development and Activations

  • Develop and pitch integrated brand campaigns (live, experiential, and digital)
  • Ensure marketing activities, events, and activations reflect the desired brand identity
  • Plan and manage event schedules
  • Report on event performance and document key learnings

Brand Governance and Compliance

  • Ensure all brand activities comply with brand standards, policies, and implementation guidelines
  • Monitor adherence to brand style and communication consistency

Stakeholder and Partnership Management

  • Coordinate employee brand advocacy initiatives
  • Manage agency and brand team partnerships
  • Identify and manage community partnerships, philanthropic organisations, and corporate sponsorships
  • Develop partnership budget forecasts aligned to deliverables
  • Manage reputational risk (security, operational, or event-related risks) through proper mitigation planning

Budget Management

  • Oversee brand experience budgets
  • Conduct regular budget reviews and ensure cost efficiency

Daily Responsibilities

  • Monitor performance against strategic brand objectives
  • Engage with agencies and internal brand teams
  • Review and manage budgets
  • Coordinate event planning and execution
  • Prepare reports and maintain documentation of brand initiatives

Minimum Qualification Requirements

Academic and Professional Qualifications

Required (RQ):

  • Bachelor’s Degree in Marketing, Advertising, or a related field
  • Minimum of 4 years relevant experience

Added Advantage (AA):

  • Professional certification in Branding, Corporate Sponsorship, or Activation Strategy
  • Master’s Degree or MBA

Competency Profile

  • Strong strategic brand management capability
  • Analytical ability to interpret consumer insights and performance metrics
  • Project management and event coordination skills
  • Financial and budget management competence
  • Stakeholder engagement and partnership development expertise
  • Risk awareness and mitigation planning

Application Information

Interested candidates must apply before 7 March 2026.

Ensure that qualifications and experience meet the minimum requirements before submitting an application.

Click here to Apply

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