Lucy Bridal Solution is seeking a qualified Boutique Manager to support the continued growth of its wedding and party gown business. The position is based in Dar es Salaam and reports to the Managing Director. The contract is for two years and is renewable based on performance.
About Lucy Bridal Solution
Lucy Bridal Solution was established in 2018 as a wedding and party gown boutique. The business specializes in:
- Bridal gowns and accessories
- Engagement dresses
- Evening wear
- Party gowns
The company operates three branches, with two located in Dar es Salaam and one in Mwanza. Over the years, the boutique has built a strong reputation for quality products and professional customer service.
Boutique Manager Job Overview
The Boutique Manager will oversee daily operations across the wedding and party gown boutiques. The role combines:
- Retail and operations management
- Staff supervision and leadership
- Compliance and financial oversight
- Inventory and stock control
- Sales and business development
The primary goal is to maintain high customer satisfaction while achieving sales and operational targets.
Staff Supervision and Team Leadership
The Boutique Manager will lead and supervise sales staff to ensure excellent customer service. Key responsibilities include:
- Preparing staff schedules and managing shift coverage
- Conducting performance evaluations and providing feedback
- Delivering ongoing training on products and sales techniques
- Handling disciplinary matters and resolving staff conflicts
- Monitoring attendance, punctuality, and professional conduct
- Implementing incentive programs to motivate staff and improve performance
Tax and Regulatory Compliance
The position requires strict adherence to tax laws and retail regulations. The manager will be responsible for:
- Ensuring proper sales tax collection and reporting
- Maintaining accurate financial and transaction records
- Overseeing correct invoicing procedures
- Managing customer payments, deposits, and refunds
- Ensuring all business licenses and permits remain valid
Inventory and Stock Management
The Boutique Manager will oversee all inventory processes, including:
- Receiving, storing, and tracking gowns and accessories
- Conducting regular physical stock counts
- Reconciling stock discrepancies and minimizing losses
- Analyzing sales trends to forecast demand
- Managing reorder levels for high-demand items
Market Expansion and Customer Acquisition
The role involves developing strategies to grow the customer base through:
- Market research and competitor analysis
- Participation in bridal shows, wedding expos, and community events
- Managing customer referral programs
- Building partnerships with corporate clients for events and formal occasions
- Identifying new service opportunities based on customer feedback
Marketing and Sales Growth
The Boutique Manager will plan and execute marketing activities across multiple channels, including:
- Social media management and content creation
- Email marketing and customer outreach
- Print and local advertising campaigns
- Coordinating professional photoshoots
- Maintaining a customer database for targeted promotions
Owner Representation and Business Reporting
In the absence of the owner, the Boutique Manager will:
- Make operational decisions aligned with business goals
- Represent the business at industry and community events
- Handle escalated customer complaints professionally
- Maintain relationships with external stakeholders
- Prepare monthly reports on sales, inventory, marketing, and operations
Qualifications and Education Requirements
Applicants must meet the following education requirements:
- Bachelor’s degree in Sales, Marketing, Business Management, or a related field
- Vocational certificate in styling or beauty treatments is an added advantage
Experience Requirements
Candidates should have:
- A minimum of five years of experience in retail management
- Experience in bridal wear, luxury fashion, beauty, or the wedding industry
- Knowledge of fashion trends and garment construction
- Experience serving a diverse customer base
Skills and Competencies
The ideal candidate should demonstrate:
- Strong leadership and team management skills
- Proven ability to meet and exceed sales targets
- Knowledge of tax compliance and retail regulations
- Excellent customer service and communication skills
- Digital marketing and social media management skills
- Proficiency in inventory management systems and POS software
- Flexibility to work evenings, weekends, and holidays
How to Apply
Interested candidates should submit the following documents:
- A detailed resume
- Copies of relevant certificates
- A cover letter
- Three professional references
Applications should be sent to hatuaofficial@gmail.com with the subject line Application for Boutique Manager – Wedding & Party Gown Wear. The deadline for application is January 03, 2026.
Equal Opportunity Statement
Lucy Bridal Solution is an equal-opportunity employer committed to diversity and inclusion. Applications from all qualified individuals are encouraged. Only shortlisted candidates will be contacted.
