Loan / Collection Officers – Tanzania (2026)
The microfinance sector in Tanzania continues to expand as financial institutions work to improve access to credit and financial services for individuals and small businesses. As part of this growth, Simplepay Capital Financial Services Tanzania Ltd is recruiting Loan / Collection Officers to join its team in Dar es Salaam, Morogoro, and Mbeya.
This entry-level opportunity is ideal for motivated individuals who want to build a career in the financial services and microfinance industry. The role focuses on loan management, customer service, and supporting clients in maintaining responsible repayment plans.
Why Work with Simplepay Capital Financial Services Tanzania Ltd
First, Simplepay Capital Financial Services Tanzania Ltd provides an excellent platform for individuals interested in starting or developing a career in the microfinance sector. Employees gain practical experience in loan management, financial operations, and customer relationship management.
Moreover, the company values teamwork, professional growth, and strong customer service. Staff members are encouraged to develop communication, negotiation, and financial service skills that are highly valuable in the banking and financial industry.
Additionally, working in microfinance allows employees to directly support individuals and small businesses by improving access to financial services, thereby contributing to economic growth within local communities.
About Simplepay Capital Financial Services Tanzania Ltd
Simplepay Capital Financial Services Tanzania Ltd is a financial services company operating in Tanzania with a focus on providing accessible lending and financial solutions. The organization works with individuals and small enterprises to offer loan products designed to support business growth and personal financial stability.
Through responsible lending practices and strong customer support, the company aims to expand financial inclusion while maintaining high standards of professionalism and operational efficiency.
Key Responsibilities
Successful candidates will perform several important duties related to loan management and customer service, including:
- Reviewing and following up on open accounts to ensure timely loan repayment
- Collecting loan payments according to agreed repayment plans
- Conducting customer due diligence and maintaining proper Know Your Customer (KYC) documentation
- Delivering excellent customer service to clients
- Managing front desk duties and assisting with administrative tasks
- Ensuring compliance with company policies and operational procedures
Performance Targets (KPIs)
Employees will be expected to achieve monthly performance targets such as:
- Loan disbursement targets
- Loan repayment and collection targets
- Acquisition of new customers
- Maintaining active customer accounts
Who Can Apply
The Loan / Collection Officers position is open to candidates who meet the following requirements:
- Secondary or High School education (Form Four or above)
- Willingness to relocate to the region applied for
- Experience in microfinance or financial services is an added advantage
- Strong communication, negotiation, and sales skills
- Excellent time management and customer service abilities
- Self-motivated, dependable, and able to work as part of a team
- Basic computer literacy
- Ownership of a smartphone is considered an added advantage
How to Apply
Interested and qualified candidates should follow these steps to apply:
Step 1: Prepare your Application Letter and Updated CV.
Step 2: Ensure the documents clearly show your qualifications and relevant experience.
Step 3: Send your application via email to: [email protected].
Step 4: Clearly indicate the region you are applying for in the email subject line.
Example subject line:
APPLICATION FOR Loan / Collection Officers POSITION – MOROGORO
Application Deadline: 30 April 2026
Only shortlisted candidates will be contacted for interviews.
Equal Opportunity Employer
Simplepay Capital Financial Services Tanzania Ltd is an equal opportunity employer committed to promoting diversity and fairness in the workplace. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, national origin, age, disability, marital status, or other characteristics protected under the laws of Tanzania.
Final Thought
The Loan / Collection Officers vacancies present an excellent entry-level opportunity for individuals interested in the microfinance and financial services sector.
Therefore, if you are motivated, customer-focused, and ready to work in a dynamic financial environment in Dar es Salaam, Morogoro, or Mbeya, consider applying before the deadline and take the next step toward building a rewarding career in microfinance.
