Airtel Money Business Intelligence & Reporting Opportunity at Airtel Africa
Professionals with strong expertise in data analytics, business intelligence, and strategic reporting now have an exciting opportunity to join one of Africa’s leading telecommunications groups. Airtel Africa is currently seeking a qualified specialist to support Airtel Money Business Intelligence, Reporting, and Market Analysis operations.
This role focuses on transforming complex data into actionable insights that guide business strategy and decision-making. The successful candidate will play a key role in analyzing performance metrics, monitoring market trends, and supporting strategic planning for the rapidly growing mobile money ecosystem.
Why Work with Airtel Africa
First, Airtel Africa operates with a strong entrepreneurial mindset, encouraging employees to innovate, solve problems, and deliver impactful solutions for customers and communities.
Moreover, the company values diversity and inclusion, creating an environment where individuals from different backgrounds can collaborate and grow professionally. Employees are empowered to bring ideas forward and actively contribute to the organization’s success.
Additionally, joining Airtel means becoming part of a dynamic team that operates across multiple African markets. This provides valuable exposure to large-scale digital services, telecommunications innovation, and financial technology solutions.
About Airtel Africa
Airtel Africa is a major telecommunications and mobile financial services provider operating across multiple African countries. Through its regional subsidiaries, including Airtel Tanzania, the company delivers voice, data, and digital financial services to millions of customers.
One of its key platforms is Airtel Money, which provides mobile financial services such as transfers, payments, merchant services, and digital banking solutions. As mobile money adoption continues to expand, the company relies on advanced analytics and business intelligence to monitor growth, track performance, and develop strategic initiatives.
Consequently, data-driven decision-making has become a critical component of Airtel’s operational strategy.
Position Overview
The role focuses on Airtel Money Business Intelligence, Reporting, and Market Intelligence management. The successful candidate will be responsible for building reporting systems, analyzing market data, and providing insights that support executive decision-making.
This includes developing dashboards, generating strategic reports, and analyzing business performance trends across products, customers, and market segments.
Key Responsibilities
Business Intelligence and Market Analysis
- Develop and maintain business intelligence tools, dashboards, and reporting systems
- Analyze industry and geographic trends and report insights to management
- Monitor competitor activities, products, and market strategies
- Support Airtel Money planning, pricing, and promotional strategies
- Collect and analyze data from industry reports, field intelligence, and market research
Business Performance Reporting
- Provide historical, current, and predictive insights on Airtel Money business performance
- Extract and analyze data related to customer base, agent network, product growth, and revenue trends
- Prepare monthly reports for group business reviews and quarterly reports for board presentations
- Monitor weekly Key Performance Indicators (KPIs) and identify drivers of performance changes
- Generate detailed business and financial reports for executives and stakeholders
Business Visibility and Commercial Support
- Provide performance insights to commercial teams including enterprise sales and product teams
- Deliver reporting on corporate accounts, merchant accounts, and mobile financial services products
- Track product usage across services such as cash-in, cash-out, peer-to-peer transfers, airtime purchases, and data bundles
- Monitor campaign performance, customer acquisition initiatives, and promotional strategies
Data Mining and Data Operations
- Develop data extraction queries and automated reporting processes
- Analyze large datasets to identify trends and insights
- Produce data operations reports using tools such as SQL Server, Power Query, and Power Pivot
- Ensure data accuracy by validating transformed data with data and product owners
- Identify and report data integrity issues to management
Data Integration and Reporting Automation
- Lead the development and integration of data across multiple source systems
- Transform and load data into databases for reporting and analytics
- Develop new reports, data models, and dashboards aligned with reporting requirements
- Maintain reporting accuracy, timeliness, and completeness for daily, weekly, and monthly reports
- Work closely with BI vendors and internal teams to align reporting solutions with business needs
Team and Stakeholder Engagement
- Prepare presentations on monthly performance for sales and distribution teams
- Ensure timely distribution of business intelligence reports to relevant stakeholders
- Collaborate with IT, business planning teams, and product teams to maintain consistent data definitions and usage standards
Who Can Apply
This role is suitable for professionals with strong analytical capabilities and experience in business intelligence, data analytics, or telecommunications reporting.
Educational Qualifications
Applicants should possess:
- A Bachelor’s degree in Computer Science, Information Technology, or a related field
- An MBA is considered an advantage
Experience Requirements
Candidates should demonstrate:
- At least 4 years of experience using service reporting tools such as Oracle Business Intelligence Enterprise Edition or Oracle Discoverer
- At least 3 years of experience in planning and reporting functions
- Strong exposure to telecommunications business intelligence and planning systems
- Knowledge or experience related to mobile money platforms is highly desirable
Technical Skills
Applicants should also have:
- Strong data analysis and reporting skills
- Experience with data warehouses, data cubes, and BI reporting tools
- Proficiency in SQL-based data extraction and reporting automation
- Strong business and market analysis capabilities
- Ability to translate complex datasets into actionable insights
Final Thought
A career opportunity with Airtel Africa offers professionals the chance to work at the forefront of telecommunications and digital financial services innovation. By supporting Airtel Money analytics and reporting, the selected candidate will help guide strategic decisions that impact millions of customers across the region.
Therefore, if you are passionate about data analytics, business intelligence, and driving strategic insights through technology, this role could be an excellent opportunity to advance your career within one of Africa’s most influential telecommunications organizations.
