Job Opportunity: Hardware Engineer
Organization: Wassha Inc. Tanzania Branch
Division: Sales and Marketing
Department: Zone
Workstation: Any region within Tanzania (as assigned)
Reports To: Zone Team Leader
Direct Reports: Engineering Technicians and Operators
Application Email: [email protected]
Wassha Inc. Tanzania Branch is seeking a qualified and results-oriented Hardware Engineer to support technical operations across assigned zones.
The role combines technical expertise, field support and team supervision to ensure high standards of hardware performance and customer service delivery.
Job Purpose
The Hardware Engineer is responsible for repairing, designing and testing hardware components of Wassha products.
The position involves analyzing test data, identifying and eliminating errors, modifying existing hardware devices and supporting lifecycle management of hardware components.
Main Responsibilities
Managerial Responsibilities
- Manage and supervise Engineering Technicians and Operators within the assigned zone
- Ensure team productivity and adherence to technical standards
Functional Responsibilities
- Lead and support Engineering Technicians to deliver high-quality technical service
- Plan, organize and monitor task execution accuracy within the zone
- Support customers in software, IT, networking and database-related matters
- Provide after-sales technical support and identify system inefficiencies
- Conduct electrical safety checks and perform equipment repairs
- Troubleshoot and resolve hardware and software faults on-site
- Manage hardware lifecycle issues including component obsolescence
- Replace faulty parts and provide electronic engineering support
- Prepare procedural documentation and technical reports
- Follow diagrams and written instructions to repair or configure systems
- Escalate unresolved issues to third parties when necessary
- Respond appropriately to emergency technical situations
Minimum Requirements
Academic & Professional Qualifications
- Bachelor’s Degree in Hardware Engineering, Electronic Engineering or a related field
Experience
- Minimum of one (1) year proven experience as an Engineer
Working Relationships
Internal
- Hardware Engineer – Team Leader
- Customer Success Team
- Training Team
- Software Team
- Supply Chain Department
External
- Wassha Agents
Competencies
Technical
- Ability to write comprehensive technical design documentation
- Strong capability to research and resolve complex technical issues
Functional
- Leadership skills
- Strong analytical and problem-solving abilities
- Excellent communication and presentation skills
- Computer literacy, including proficiency in Excel and spreadsheets
- Strong teamwork capability
Behavioral
- High stress tolerance
- Flexibility and adaptability
- Accountability and transparency
Application Process
Interested candidates should submit their updated CV to: [email protected]
Only shortlisted candidates will be contacted for further recruitment procedures.
