Chief Technology & Operations Officer & CTM

Job Description

Standard Chartered Bank is a leading international banking group with a strong presence across Africa, Asia, and the Middle East. The Bank is committed to driving innovation, digital transformation, and operational excellence while delivering world-class financial services that meet the evolving needs of customers and businesses. Through robust governance and advanced technology, Standard Chartered continues to strengthen its position as a trusted financial institution.

The Chief Technology & Operations Officer & Country Technology Manager (CTM) for Tanzania is a senior executive responsible for leading the Bank’s Technology and Operations strategy within the country. The role ensures alignment between Group, Regional, and Country priorities while meeting local regulatory requirements, strengthening operational resilience, driving digital transformation, and maintaining effective governance across technology and operations functions.

Responsibilities

• Develop and execute the country Technology and Operations strategy aligned with Group and Regional frameworks
• Align technology and operations initiatives with local business priorities and regulatory requirements
• Provide strategic leadership across technology and operations functions to support business growth
• Lead digital transformation programmes focused on digital innovation, process simplification, and operational efficiency
• Promote a digital-first operating model through agile methodologies and scalable technology platforms
• Drive the adoption of emerging technologies to enhance customer experience and business competitiveness
• Ensure stable, secure, and efficient delivery of technology and operational services
• Define, implement, and monitor performance metrics, service level agreements (SLAs), and operational control frameworks
• Strengthen operational resilience and service reliability across the organization
• Oversee technology and operational risk identification, escalation, mitigation, and reporting
• Ensure compliance with internal policies, legal requirements, regulatory standards, and governance frameworks
• Engage with regulators, auditors, and supervisory authorities to ensure successful compliance outcomes
• Oversee major organizational change initiatives, including regulatory compliance projects, strategic investments, mergers and acquisitions, and divestitures
• Ensure timely and successful delivery of strategic transformation programmes
• Collaborate with the Country Management Team, Regional Technology and Operations teams, business leaders, regulators, and external stakeholders
• Ensure technology execution supports overall business strategy and organizational objectives
• Build, lead, and develop a high-performing, diverse, and inclusive Technology and Operations team
• Promote accountability, continuous learning, succession planning, and talent development
• Foster a culture of integrity, resilience, innovation, and operational excellence

Qualifications Required

• Bachelor’s degree or equivalent qualification in Technology, Business, Finance, or a related discipline
• Extensive senior leadership experience in technology, operations, or governance within the financial services sector
• Proven experience leading large-scale digital transformation and operational improvement initiatives
• Strong knowledge of regulatory compliance and governance within financial services
• Experience engaging with regulators, auditors, and senior executive stakeholders
• Strong strategic planning, execution, and organizational leadership capabilities
• Deep understanding of emerging banking technologies and digital transformation trends
• Excellent leadership, communication, negotiation, and stakeholder management skills
• Ability to operate effectively within complex, multi-country, and matrix organizational environments
• Senior leadership experience within a global or regional financial institution is preferred
• Professional certifications in project management, risk management, or digital transformation are an added advantage

General Conditions

• Full-time executive leadership position based in Dar es Salaam, Tanzania
• Competitive remuneration and executive benefits package
• Successful candidates must comply with Standard Chartered Bank’s governance, regulatory, and compliance requirements
• Recruitment may include executive interviews, leadership assessments, background verification, and reference checks
• Only shortlisted candidates will be contacted

How to Apply

• Submit your application online through the Standard Chartered Bank careers portal
• Complete the online application form and upload all required supporting documents
• Ensure your application is submitted no later than 03 July 2026.

CLICK HERE TO APPLY

Conclusion

This is an outstanding opportunity for an accomplished technology and operations executive to lead digital transformation and operational excellence within one of the world’s leading international banks. Professionals with extensive leadership experience in banking technology, governance, regulatory compliance, and strategic operations are encouraged to apply before the closing date.