The Department of Employment and Labour invites applications from suitably qualified candidates for the position of Client Service Officer: Assessor (X45 Posts).
The Department is committed to promoting employment equity in terms of race, gender, and disability. Preference will be given to candidates whose appointment or promotion will enhance representivity in line with the Department’s Employment Equity Plan and numerical targets.
Employment opportunities newsletter
POSITION DETAILS
Post Title: Client Service Officer: Assessor (45 Posts)
Salary: R269 499 per annum
DUTY STATIONS AND REFERENCE NUMBERS
Butterworth Labour Centre and Satellite Offices
- Centane Satellite Office — Ref: HR4/4/10/01 (1 Post)
- Idutywa Satellite Office — Ref: HR4/4/10/02 (1 Post)
- Nqamakwe Satellite Office — Ref: HR4/4/10/03 (1 Post)
- Tsomo Satellite Office — Ref: HR4/4/10/04 (1 Post)
- Willowavale Satellite Office — Ref: HR4/4/10/05 (1 Post)
Cradock Labour Centre and Satellite Office
- Cradock Labour Centre — Ref: HR4/4/10/06 (1 Post)
- Somerset East Satellite Office — Ref: HR4/4/10/07 (1 Post)
East London Labour Centre
- EL IDZ Satellite Office — Ref: HR4/4/10/08 (1 Post)
eMaxesibeni Labour Centre and Satellite Offices
- Matatiele Satellite Office — Ref: HR4/4/10/09 (1 Post)
- Mount Frere Satellite Office — Ref: HR4/4/10/10 (1 Post)
- Ntabankulu Satellite Office — Ref: HR4/4/10/11 (1 Post)
Fort Beaufort Labour Centre
- Adelaide Satellite Office — Ref: HR4/4/10/12 (1 Post)
Graaf-Reinet Labour Centre and Satellite Offices
- Graaf-Reinet Labour Centre — Ref: HR4/4/9/13 (1 Post)
- Middelburg Satellite Office — Ref: HR4/4/10/14 (1 Post)
- Willowmore Satellite Office — Ref: HR4/4/10/15 (1 Post)
Kariega Labour Centre and Satellite Offices
- Joubertina Satellite Office — Ref: HR4/4/10/16 (1 Post)
- Louterwater Satellite Office — Ref: HR4/9/10/17 (1 Post)
- Misgund Satellite Office — Ref: HR4/4/10/18 (1 Post)
- Hankey Satellite Office — Ref: HR4/4/10/19 (1 Post)
- Patensie Satellite Office — Ref: HR4/4/10/20 (1 Post)
- Jeffreys Bay Satellite Office — Ref: HR4/4/10/21 (1 Post)
- Humansdorp Satellite Office — Ref: HR4/4/10/22 (1 Post)
Komani Labour Centre and Satellite Offices
- Komani Labour Centre — Ref: HR4/4/10/23 (1 Post)
- Cala Satellite Office — Ref: HR4/4/10/24 (1 Post)
- Cofimvaba Satellite Office — Ref: HR4/4/10/25 (1 Post)
- Lady Frere Satellite Office — Ref: HR4/4/10/26 (1 Post)
- Whittlesea Satellite Office — Ref: HR4/4/10/27 (1 Post)
Lusikisiki Labour Centre and Satellite Offices
- Bizana Satellite Office — Ref: HR4/4/10/28 (1 Post)
- Flagstaff Satellite Office — Ref: HR4/4/10/29 (1 Post)
- Port St Johns Satellite Office — Ref: HR4/4/10/30 (1 Post)
Makhanda Labour Centre and Satellite Office
- Makhanda Labour Centre — Ref: HR4/4/10/31 (1 Post)
- Port Alfred Satellite Office — Ref: HR4/4/10/32 (1 Post)
Maletswai Labour Centre and Satellite Office
- Maletswai Labour Centre — Ref: HR4/4/10/33 (1 Post)
- Sterkspruit Satellite Office — Ref: HR4/4/10/34 (1 Post)
Mdantsane Labour Centre
- Berlin Satellite Office — Ref: HR4/4/10/35 (1 Post)
Mthatha Labour Centre and Satellite Offices
- Mthatha Labour Centre — Ref: HR4/4/10/36 (1 Post)
- Mqanduli Satellite Office — Ref: HR4/4/10/37 (2 Posts)
- Libode Satellite Office — Ref: HR4/4/10/38 (1 Post)
- Nqeleni Satellite Office — Ref: HR4/4/10/39 (1 Post)
Nqanqarhu Labour Centre and Satellite Offices
- Elliot Satellite Office — Ref: HR4/4/10/40 (1 Post)
- Mount Fletcher Satellite Office — Ref: HR4/4/10/41 (1 Post)
- Ugie Satellite Office — Ref: HR4/4/10/42 (1 Post)
Qonce Labour Centre and Satellite Offices
- Sutterheim Satellite Office — Ref: HR4/4/10/43 (1 Post)
- Peddie Satellite Office — Ref: HR4/4/10/44 (1 Post)
MINIMUM REQUIREMENTS
- Grade 12 / Senior Certificate
- No experience required
KNOWLEDGE REQUIREMENTS
- Unemployment Insurance Act and Regulations
- Unemployment Insurance Contributions Act
- Public Financial Management Act (PFMA)
- Protection of Personal Information Act (POPIA)
- Department of Labour and UIF policies and procedures
- Treasury Regulations
- UIF Vision, Mission and Values
- Departmental policies, procedures, and guidelines
- Batho Pele Principles
REQUIRED SKILLS
- Interpersonal skills
- Telephone etiquette
- Interviewing skills
- Computer literacy
- Verbal and written communication
- Listening skills
- Interpretation of UIF and Contribution Acts
- Conflict management
- Time management
- Customer relations
- Analytical ability
- Ability to undergo operational systems training
KEY DUTIES
- Provide screening services
- Process applications for UIF benefits
- Register payment continuation forms
- Provide administrative support
ENQUIRIES
- Ms N Getyeza — (047) 491 0656
- Ms L Nongena — (039) 254 7201
- Mr T Mgudane — (046) 645 7700
- Ms N Mkonto — (048) 881 3010
- Mr S Mshumpela — (049) 892 2142
- Mr M Njamela — (043) 702 7500
- Ms W Koba — (041) 995 7047
- Mr L Mduduma — 043 761 3151
- Ms S Zaula — (047) 501 5600
- Ms N Mtwa — (039) 253 1996
- Mr S Thambo — (045) 807 5477
- Ms N Ntlokwana — (046) 622 2104
- Mr Mbande — (043) 718 8380
- Mr R Mbali — (051) 633 2633
- Ms N Mvanyashe — (045) 932 1077
HOW TO APPLY
Applications must be submitted to the relevant Labour Centre Operations office by post, hand delivery, or email.
Butterworth Labour Centre
Deputy Director: Labour Centre Operations
Private Bag X3081, Butterworth, 4960
Hand delivery: ERF 9369 Blyth and Robison Streets, Butterworth, 4960
Email: [email protected]
eMaxesibeni Labour Centre
Private Bag X530, eMaXesibeni, 4735
Hand delivery: No 52 Church Street, eMaXesibeni, 4735
Email: [email protected]
Fort Beaufort Labour Centre
Private Bag X530, Fort Beaufort, 4735
Hand delivery: 528 Alice Road, Old Teba Building, Fort Beaufort, 5720
Email: [email protected]
Cradock Labour Centre
PO Box 38, Cradock, 5880
Hand delivery: 73 Frere Street Centre, Cradock, 5880
Email: [email protected]
Graaf-Reinet Labour Centre
PO Box 342, Graaf-Reinet, 6280
Hand delivery: 63 Church Street, Graaf-Reinet, 6280
Email: [email protected]
East London Labour Centre
Private Bag X9084, East London, 5200
Hand delivery: 10 Cnr Oxford and Hill Street, IG Building, East London, 5201
Email: [email protected]
Kariega Labour Centre
P.O. Box 562, Kariega, 6230
Hand delivery: 15A Chase Street, Kariega, 6230
Email: [email protected]
Mdantsane Labour Centre
Private Bag X19, Mdantsane, 5219
Hand delivery: No.1 Mazaule Street, NU1 Mdantsane, 5219
Email: [email protected]
Mthatha Labour Centre
Private Bag X5080, Mthatha, 5100
Hand delivery: 8 Cnr Maderia and Elliot Street, Mthatha, 5100
Email: [email protected]
Komani Labour Centre
PO Box 5320, Komani, 5320
Hand delivery: 10 Robinson Road, Komani, 5320
Email: [email protected]
Makhanda Labour Centre
PO Box X42, Makhanda, 6140
Hand delivery: 20 High Street, Makhanda, 6140
Email: [email protected]
Lusikisiki Labour Centre
Private Bag X1002, Lusikisiki, 4820
Hand delivery: Stanford and Jacaranda Streets, Lusikisiki, 4820
Email: [email protected]
Nqanqarhu Labour Centre
PO Box 397, Nqanqarhu, 5780
Hand delivery: 1 Royal Road, Nqanqarhu, 5480
Email: [email protected]
Maletswai Labour Centre
Private Bag X148, Maletswai, 9750
Hand delivery: 80B Somerset Street, Maletswai, 9750
Email: [email protected]
Qonce Labour Centre
PO Box 260, Qonce, 5600
Hand delivery: 41 Arthur Street, Qonce, 5600
Email: [email protected]
FOR ATTENTION: Deputy Director: Labour Centre Operations